Sport apps for crossfit gyms like FitSpot often lack essential functionality, focusing primarily on client management for gym owners rather than providing a satisfactory user experience. Securing a spot in a class can be difficult and stressful.
The new process with user-friendly booking processes to alleviate the challenges with securing a spot in a class and strong social component.
In the beginning I needed to define the flaws in the existing applications, for instance like Sportbit, and based on the insights from the interviews create a better customer journey.
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